Terms of Service
The following Terms of Service outline the rules and conditions for using Pinavel’s services. They include important details about service offerings, user responsibilities, fees, intellectual property rights, third-party content, liability limits, legal jurisdiction, and how changes to the terms are managed. By using Pinavel, you agree to these terms.
Introduction
These Terms and Conditions ("Terms") govern your use of Pinavel’s services, website, online learning platform, and consultations. By accessing our services, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use.
Services Provided
Pinavel offers visa and immigration consultancy, travel planning, document support, and exam preparation. These services are tailored but do not guarantee visa approval or examination success. All services are provided based on accurate information submitted by the client.
User Responsibilities
You agree to provide accurate, complete, and current information. Any false or misleading data may result in service termination. You are responsible for maintaining confidentiality of your personal login details to our online platform.
Consultations and Fees
Consultation bookings are non-refundable once completed. All service fees must be paid in full before service delivery begins. Custom packages may involve specific terms which will be disclosed before engagement.
Intellectual Property
All content on our website and platforms, including study materials, graphics, and branding, is the property of Pinavel and protected by applicable copyright laws. Unauthorized reproduction, sharing, or resale of any materials is strictly prohibited.
Third-Party Links
Our platform may contain links to third-party websites. Pinavel is not responsible for the content, services, or policies of those external sites.
Limitation of Liability
Pinavel shall not be held liable for losses or damages resulting from: visa rejections, exam failure, travel disruptions, or use or misuse of our online platform. We provide support and preparation; outcomes depend on individual efforts, circumstances, and the discretion of relevant authorities.
Changes to Terms
Pinavel may revise these Terms at any time. Updated terms will be posted on our website and take immediate effect. Continued use of our services constitutes your agreement to the revised terms.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be settled under Nigerian jurisdiction.
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